Kind Words – Sabbatical Day 30

Just returned from a trip to Orlando where my family visited the Disney parks for a couple of days. One thing stood out: the power of kind, affirming words. Disney has created a culture where their ‘cast members’ all end your conversation with a positive statement like, “have a magical day!” It’s amazing how just a few words or a little extra attention make a difference…even when you’re paying $3 for a soft drink.

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