There’s an entrepreneur MBA program in Austin where the students evaluate their teachers after each class. At the end of the semester, the lowest performing teachers are not invited back to teach the following semester. This program recognizes that the customer is the student, and the students have direct input into the excellence of the program.
What would it look like if we applied this concept to our churches? People the church staff is responsible for leading would evaluate the staff on whether they are serving, developing, and equipping them based on biblical principles. Then the staff with the lowest evaluations would not be asked to lead on staff during the next ministry season. Not sure the church is ready for this, but it has potential to take us to a new level of church leadership.